Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (phone number, email address)
• Device information (model, serial number, issue description)
• Payment information for processing transactions
• Communication history with our team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our repair services
• Process transactions and send related information
• Send service updates and notifications about your device
• Respond to your comments, questions, and requests
• Communicate with you about services, offers, and promotions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services (e.g., parts suppliers) or as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Device Data

When you bring your device for repair, we may need to access certain data to diagnose and fix issues. We do not access personal files unless necessary for the repair. We recommend backing up your data before submitting your device.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website or visit our service center.